Terms and Conditions
(For convenience store printing service)

1st December 2024

  • Article 1. Legal Agreement
  • 1) You (“You” or “User”) are deemed to have read, understood and agreed to be legally bound to all of this Terms and Conditions of Service (“T&C”) by implementing any of the following:
    (a) clicking a button of “Accept”, “Agree” or equivalent on a Service Provider’s website for Service;
    (b) entering into a contract regarding the use of Service with Service Provider; or
    (c) starting to use Service.
  • 2) In some Services, Service Provider may add special terms and conditions which reflect the unique specifications or requirements (“Additional Terms”) to T&C. Additional Terms shall automatically be incorporated into and become a part of T&C.
  • 3) Service Provider may change T&C (including Additional Terms that apply to Service) at any time. When Service Provider changes T&C, Service Provider shall notify You of such change via the website specified by Service Provider, by e-mail or any other means. User shall be bound by any changed terms from the day they are first made available by Service Provider. It is User’s responsibility to monitor any changed term.
  • 4) In the case that there is any conflict between Additional Terms and the other terms of T&C, Additional Terms shall prevail in relation to such Service.
  • 5) Nothing in T&C shall be construed as limiting, excluding or modifying any warranty, guarantee or other right enjoyed by User which cannot lawfully be limited, excluded or modified, including any statutory guarantee under the applicable law.
  • Article 2. Definition

The capitalized terms herein are defined as follows:
  • (a) “FUJIFILM Business Innovation” means FUJIFILM Business Innovation Corp., a Japanese company which has its principle office at 9-7-3 Akasaka Minato-ku Tokyo107-0052, Japan.
  • (b) “Service” means service(s), with or without charge, which is provided by FUJIFILM Business Innovation or its sales subsidiary to User through the Internet, which offers the necessary functions to use the convenience store printing service provided by the business partner of FUJIFILM Business Innovation or its sales subsidiary, or their franchise chains.
  • (c) “Service Provider” means FUJIFILM Business Innovation or its sales subsidiary who provides Service to User.
  • Article 3. Use of Service
  • 1) User may have access to and use Service subject to compliance with all of T&C.
  • 2) Service Provider may set reasonable restrictions on User’s use of Service, such as limits on file size, data storage space, data processing capacity, and other technical limitations. User shall further acknowledge that Service may be suspended due to technical requirements even if data storage capacity allotted to User is not fully occupied.
  • 3) Service is provided for Users in the Asia Pacific/Oceania* region. Those who are outside of the area cannot carry out user registration for Service in principle. For the avoidance of doubt, the foregoing shall not prevent Users from using Service outside of the Asia Pacific/Oceania* region.
    * Australia, China (including Hong Kong and Taiwan), Japan, Indonesia, South Korea, Laos, Malaysia, New Zealand, Philippines, Singapore, Thailand, Vietnam, Myanmar and Cambodia
  • Article 4. Required Environments for Use
  • 1) Service may require a specific technical environment for use, such as applicable hardware devices, Internet access, and software designated by Service Provider (the royalty, if any, shall be borne by User). The above requirement includes its periodical updates and renewals, which may affect the performance of Service.
    User agrees that it is User’s sole responsibility to meet the requirement, and that neither Service Provider nor FUJIFILM Business Innovation shall be responsible for such requirement.
  • 2) Service may be accessed using an external service’s credentials as a result of ID federation between Service and said external service. However, FUJIFILM Business Innovation makes no warranties and bears no responsibilities in the event that Service cannot be accessed because of said external service.
  • Article 5. Software for Service
  • 1) Service Provider may grant User, with or without royalty, a non-assignable and non-exclusive license to use software to be installed on User’s device as a part of or accompanied with Service (“Software for Service”). Software for Service shall be used for the sole purpose of Service and in the manner separately permitted by Service Provider.
  • 2) User shall be strictly prohibited from copying, modifying, distributing, selling, or leasing the whole or a part of Software for Service. Also, User shall neither attempt to extract the source code of nor reverse engineer Software for Service.
  • 3) User shall fully acknowledge that User has agreed to comply with the license terms and conditions of Software for Service designated by Service Provider or FUJIFILM Business Innovation separately at the time of the installation or start of use.
  • Article 6. Inquiries from User
  • Service Provider shall respond to User’s inquiries sent to the contact address specified by Service Provider. Unless stated in Additional Terms, User may inquire only on how to use Service. Service Provider may also make available other support which may, at its sole discretion, be subject to additional charges.
  • Article 7. Subcontract of Service
  • Service Provider may, at its sole discretion, subcontract the whole or a part of Service to third parties, provided that such subcontract shall not release Service Provider from its obligations in T&C.
  • Article 8. Modification of Service
  • Service Provider may, at its sole discretion, modify, update or discontinue the whole or a part of Service at any time without liability to User.
  • Article 9. Service Fees and Payment Terms
  • 1) User shall, at its responsibility, pay any applicable third-party fees (including telephone toll charges, mobile carrier fees, ISP charges, data plan charges, bank transfer fees, credit card fees, foreign exchange fees, if any) to the third parties. Service Provider are NOT responsible for these fees.
  • Article 10. Management of User
  • User shall comply on obligations under T&C, and shall be responsible for any User’s action and result caused by User. IF ANY DISPUTE, LAWSUIT OR OTHER PROBLEMS ARISE HEREOF, IN NO EVENT SHALL SERVICE PROVIDER AND FUJIFILM BUSINESS INNOVATION BE RESPONSIBLE FOR THEM.
  • Article 11. User’s Data and Contents
  • 1) USER SHALL AGREE THAT SERVICE PROVIDER AND FUJIFILM BUSINESS INNOVATION IS NOT RESPONSIBLE OR LIABLE FOR ANY CONTENTS STORED OR UPLOADED BY USER AND/OR ANY THIRD PARTY ON SERVICE.
  • 2) USER SHALL ACKNOWLEDGE THAT SERVICE PROVIDER AND FUJIFILM BUSINESS INNOVATION SHALL HAS NO DUTY AND OBLIGATION TO PRE-SCREEN AND WATCH ANY USER’S DATA STORED OR PROVIDED BY USER ON SERVICE.
  • 3) Service Provider and FUJIFILM Business Innovation are not responsible or liable for any corruption or loss of User data and programs.
  • Article 12. Restrictions on Use
  • 1) Except as expressly stated herein, User shall NOT;
    (a) assign or create security interests on User’s right or title hereunder for any third party;
    (b) create any computer programs which the whole or any part of Service is embedded as component, and (i) disclose, sell or rent such computer programs or (ii) grant any third party a license to use them;
    (c) reverse-engineer the whole or any part of Service or any component;
    (d) access to Service by any means other than the interface provided or authorized by Service Provider;
    (e) act as a service provider through passing the use or benefit of Service to any third party;
    (f) violate or infringe any property right, copyright, privacy or other rights of Service Provider, FUJIFILM Business Innovation and/or any third party;
    (g) give Service Provider, FUJIFILM Business Innovation and/or any third party disadvantage and/or damage;
    (h) hinder the provision of Service by Service Provider;
    (i) use, transmit or propagate any computer worms, trojans, viruses, harmful or malicious codes or any similar damaging codes (collectively, ‘Harmful Codes’)
    (j) use Service to engage in conduct that is unlawful, defamatory, libelous, invasive of another’s privacy, threatening, tortious, abusive, harassing, hateful, racially or ethnically offensive, pornographic, obscene or otherwise socially objectionable;
    (k) violate laws and regulations applicable to User;
    (l) try to implement any of the above actions; or
    (m) permit any other person to do anything listed above.
  • 2) User agrees to:
    (a) follow any instructions and Documentation provided by Service Provider and/or FUJIFILM Business Innovation concerning Service; or
    (b) use reasonable care not to damage Service or expose any person to injury through the use thereof.
  • 3) User is solely responsible for: (i) procuring devices necessary for Service to operate on; (ii) using any data, content, information or material that User uploads, downloads, transmits or stores using Service; (iii) regularly backing-up all data and continuously maintaining such back-ups; and (iv) taking its own precautions in respect of virus prevention and detection.
  • Article 13. Intellectual Property Rights.
  • 1) T&C herein shall provide the conditions for User only to use Service, NOT to transfer any right and title of Service (including Software for Service, hereinafter the same shall apply in this Article) hereunder from Service Provider or FUJIFILM Business Innovation to User. All rights, title and interest in and to Service (including any back-up copies for Service) and any documentation and reports provided by Service Provider or FUJIFILM Business Innovation (including documentation made available on-line or with Service) (‘Documentation’) will at all times reside exclusively with Service Provider, FUJIFILM Business Innovation and/or its licensors. User shall, at Service Provider’s expense, provide reasonable cooperation to enable Service Provider to perfect and maintain its rights in such property. All rights not specifically granted in T&C are reserved by Service Provider or FUJIFILM Business Innovation and/or its licensors.
  • 2) Service is protected by any and all laws and regulations, including but not limited to domestic copyright laws of Japan and other countries, and international treaties.
  • 3) User shall acknowledge that any Service’s structure and organization, and source codes of Software for Service shall be proprietary trade secrets and/or confidential information exclusively owned by Service Provider, FUJIFILM Business Innovation and/or its licensors, and be so treated and protected.
  • Article 14. Suspension of Service
  • 1) Force majeure. SERVICE PROVIDER WILL NOT BE LIABLE FOR STOP, SUSPENSION OR INADEQUATE PERFORMANCE OF THE WHOLE OR PART OF SERVICE TO THE EXTENT CAUSED BY CONDITIONS THAT ARE BEYOND SERVICE PROVIDER'S REASONABLE CONTROL (FOR EXAMPLE, NATURAL DISASTER, ACT OF WAR OR TERRORISM, RIOT, LABOR DISPUTE, GOVERNMENTAL ACTION, AND INTERNET DISTURBANCE).
  • 2) Suspension of Service. Service Provider may suspend the whole or a part of Service for unavoidable or reasonable events, such as maintenance (including update), construction, periodical inspection, and unexpected failure and/or error of equipment and/or software necessary for Service including Software for Service.
  • 3) Suspension due to User. Service Provider may suspend the whole or a part of Service, when User falls within any of the following conditions: (i) User violates any duties and obligations under T&C; or (ii) regarding User’s use of Service, User, directly or indirectly, gives or is likely to give serious damage to Service Provider’s and/or third parties’ business (including but not limited to damage of equipment and data).
  • Article 15. Disclaimers of Warranties
  • 1) TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS AND REGULATIONS, SERVICE (INCLUDING SOFTWARE FOR SERVICE, HEREINAFTER THE SAME SHALL APPLY IN THIS ARTICLE) IS PROVIDED "AS IS" AND "AS AVAILABLE". SERVICE PROVIDER, FUJIFILM BUSINESS INNOVATION AND ITS LICENSORS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO SERVICE, EITHER EXPRESSLY, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO, THE IMPLIED REPRESENTATIONS, WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, ACCURACY AND NONINFRINGEMENT OF ANY THIRD PARTY RIGHTS. SERVICE PROVIDER AND FUJIFILM BUSINESS INNOVATION FURTHER DISCLAIM ANY WARRANTY THAT (A) SERVICE WILL MEET USER’S REQUIREMENTS OR WILL BE CONSTANTLY AVAILABLE,
    UNINTERRUPTED, TIMELY, SECURE, FREE FROM EXTERNAL INTRUSION, OR ERROR-FREE; (B) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF SERVICE WILL BE EFFECTIVE, ACCURATE, OR RELIABLE; (C) THE QUALITY OF SERVICE WILL MEET USER’S EXPECTATIONS; OR THAT (D) ANY ERROR OR DEFECT IN SERVICE WILL BE CORRECTED.
  • 2) SERVICE, OR ANY FEATURE OR PART THEREOF, MAY NOT BE AVAILABLE IN ALL LANGUAGES OR IN ALL COUNTRIES. SERVICE PROVIDER AND FUJIFILM BUSINESS INNOVATION MAKES NO REPRESENTATION THAT SERVICE, OR ANY FEATURE OR PART THEREOF, IS APPROPRIATE OR AVAILABLE FOR USE IN ANY PARTICULAR LOCATION. TO THE EXTENT USER CHOOSES TO ACCESS AND USE SERVICE, USER DOES SO AT USER’S OWN INITIATIVE AND IS RESPONSIBLE FOR COMPLIANCE WITH ANY APPLICABLE LAWS AND REGULATIONS.
  • Article 16. Indemnification by User
  • USER SHALL DEFEND, INDEMNIFY AND HOLD HARMLESS SERVICE PROVIDER, FUJIFILM BUSINESS INNOVATION AND ITS LICENSORS AGAINST ANY CLAIM BY ANY THIRD PARTY (EXCEPT TO THE EXTENT SUCH CLAIM IS CAUSED BY A NONEXCUSABLE BREACH BY FUJIFILM BUSINESS INNOVATION OF THIS AGREEMENT) IN RESPECT OF OR ARISING FROM; (I) DATA LOSS, DATA CORRUPTION OR DELAY OF DATA DELIVERY; (II) ANY HARMFUL CODES THAT MAY BE INTRODUCED INTO USER’S SYSTEMS OR DEVICES THROUGH USE OF SERVICE; OR (III) ALL ACTS AND OMISSIONS, INCLUDING BUT NOT LIMITED TO ANY WRONGFUL ACTS, OF ANY PERSON ACCESSING OR USING SERVICE (OTHER THAN EMPLOYEES OF SERVICE PROVIDER, FUJIFILM BUSINESS INNOVATION OR ITS SUBCONTRACTOR) AS IF THEY WERE USER’S ACTS OR OMISSIONS.
  • Article 17. Limitation of Liability
  • 1) TO THE FULLEST EXTENT PERMITTED BY LAW, FUJIFILM BUSINESS INNOVATION AND SERVICE PROVIDER DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES (AND THEIR EQUIVALENTS UNDER THE RESPECTIVE APPLICABLE LAW), INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, IMPLIED WARRANTY OF MERCHANTABILITY OR SATISFACTORY QUALITY.
  • 2) IN NO EVENT WILL FUJIFILM BUSINESS INNOVATION OR SERVICE PROVIDER BE LIABLE FOR ANY DAMAGE OR LOSS INCURRED BY USER DUE TO (A) ANY HACKERS, VIRUSES, MALWARE OR ILLEGAL ATTACKS; (B) ANY UNAUTHORISED ACCESS TO, ALTERATION OF, OR THE DELETION, DESTRUCTION, DAMAGE, LOSS OR FAILURE TO STORE ANY OF THE CONTENT OR OTHER DATA; (C) ANY INABILITY TO USE THE SERVICE AS A RESULT OF TERMINATION OR SUSPENSION OF T&C OR SERVICE PROVIDER'S DISCONTINUATION OF THE SERVICE.
  • 3) IN NO EVENT WILL FUJIFILM BUSINESS INNOVATION OR SERVICE PROVIDER BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO DAMAGES RELATED TO DATA LOSS, LOST PROFITS, OR BUSINESS INTERRUPTION ALLEGED TO BE CAUSED BY THE SERVICES), IN ANY WAY ARISING OUT OF OR RELATING TO THE SERVICE.
  • 4) FUJIFILM BUSINESS INNOVATION AND SERVICE PROVIDER DO NOT MAKE ANY WARRANTY OR GUARANTEE AS TO THE ACCURACY, SAFETY AND AVAILABILITY OF THE SERVICE, OR THAT THE SERVICE IS FIT FOR A PARTICULAR PURPOSE OR FREE FROM TRANSLATION ARTEFACTS, AND IN NO EVENT WILL FUJIFILM BUSINESS INNOVATION OR SERVICE PROVIDER BE LIABLE FOR ANY DAMAGE OR LOSS INCURRED BY THE USER THEREBY.
  • Article 18. Termination of Service
  • 1) Service Provider may suspend or terminate User’s access to and use of the Service at any time, where User is, in Service Provider's sole opinion, a repeat infringer of the terms of T&C.
  • 2) Unless stated in Additional Terms, Service Provider may, at its sole discretion, terminate the whole or a part of Service at any time based upon any of the following events:
    (a) User has breached any of T&C or has acted in a manner that clearly shows that User doesn’t intend to, or is unable to, comply with T&C;
    (b) Service Provider or FUJIFILM Business Innovation has been required to terminate Service by law (for example, where the provision of Service to User is, or becomes, unlawful);
    (c) Service Provider or FUJIFILM Business Innovation has determined to discontinue Service, in whole or a part, (such as if it becomes impractical for Service Provider or FUJIFILM Business Innovation to continue offering Service in User’s country or area due to change of law);
    (d) Service Provider has reasonably determined it inappropriate to continue to provide Service.
  • 3) In addition to the preceding paragraph, the service provider may terminate the provision of the service based on commercially reasonable reasons.
  • Article 19. After Termination of Service
  • Upon termination of T&C, User shall pay Service Provider for all Service rendered, up to the last day of T&C. When Service is terminated, Service Provider may halt logging into Service by User and delete all remaining User’s data stored on Service, if any. User shall, on its cost and responsibility, back up or move User’s data to Costumer’s own storage before the termination date of Service.
  • Article 20. Miscellaneous
  • 1) Governing Law. If Service Provider is located in Japan, T&C shall be governed and interpreted in accordance with the laws of Japan. Any dispute arising out of or in connection with T&C shall be subject to the first and exclusive jurisdiction of Tokyo District Court. If Service Provider is located outside of Japan, T&C shall be governed and interpreted in accordance with the laws of the country, state or province in which such Service Provider is located. Any dispute arising out of or in connection with T&C shall be subject to the first and exclusive jurisdiction of the court having jurisdiction over the location of the head office of Service Provider.
  • 2) Privacy. Regarding the collection, use and management of personal information provided by Users, the service provider and FUJIFILM Business Innovation will comply with the applicable laws and regulations on the protection of personal information, and the privacy policy described below separately provided to Users. https://direct-fb.fujifilm.com/ap2/sc/privacy_policy_fbd/
  • 3) No Assignment. User shall not assign or otherwise transfer the whole or a part of User’s rights and obligations under T&C, without Service Provider’s prior written consent. Service Provider or FUJIFILM Business Innovation may assign its rights under T&C to any of its affiliate companies without obtaining the User’s prior written consent so long as such affiliate company agrees to comply with T&C.
  • 4) Export Control. Use of Service, including, transferring, posting, or uploading data, software or other content via Service, may be subject to the laws and regulations for export control of the country in which User is located and other countries. User agrees to comply with all applicable laws and regulations related to export control.
  • 5) No Waiver. No waiver of the whole or a part of Service Provider’s rights and titles herein shall be effective and binding unless such waiver is executed in writing by Service Provider against User. No waiver by Service Provider of any right and title hereunder shall be deemed to be a waiver of the same right and title on any other occasion.
  • 6) Severability. If any part of T&C is held invalid, voidable, illegal or unenforceable, such part shall be construed in a manner consistent with applicable laws to reflect, as nearly as possible, the original intention of the parties hereof, and the remaining parts shall remain in full force and effect.
  • 7) Entire Agreement. T&C constitutes the entire agreement between User and Service Provider, governs User’s use of Service and completely replaces any prior agreements between User and Service Provider in relation to Service.
  • 8) Survival of Terms. Any clauses hereof which by their nature are supposed to survive the termination or expiration of T&C should be so interpreted.

Additional Article for FUJIFILM IWpro (For convenience store printing service)

This Additional Article constitutes part of the agreement between User and Service Provider regarding "FUJIFILM IWpro" in addition to the T&C, with said T&C already in effect.

Except as otherwise provided in this Additional Article, the capitalized terms used in this Additional Article shall have the same meaning as the ones defined as set forth in T&C.

  • (1) In this Agreement, the following terms shall be defined as follows:
    (a) "Multifunction Devices" refers to a multifunction device manufactured by FUJIFILM Business Innovation. and/or its affiliates installed a Special Service Module, registered to the service by a predetermined method of Service Provider.
    (b) "Service Software" means the software that is provided to User as part of this Service or together with this Service.
    (c) “Third Party Service” means the service provided or operated by a third party which the Service has a function to connect to. The list of Third Party Services is set forth in Article (3) of this Additional Article.
    (d) “Third Party Service Provider” means an entity (and its affiliates, if applicable) that provides or operates Third Party Service. The list of Third Party Service Providers is set forth in Article (3) of this Additional Article.
    (e) “Cabinets” means units of document database used in file management features of this service.
  • (2) User shall not do the following:
    (a) Duplicate, distribute, sell, transfer, or rent all or part of the Service Software;
    (b) Modify, delete, or otherwise alter all or part of the Service Software;
    (c) Disassemble, decompile, reverse engineer, or otherwise attempt to extract the source code of all or part of the Service Software;
    (d) Disclose, sell, rent, or sublicense all or part of the Service Software to any third party.
  • (3) Service Provider and FUJIFILM Business Innovation cannot manage or verify the data stored in FUJIFILM IWpro at all when user use the service.
  • (4) Any document data provided by User will be protected by implementing reasonable organizational, personnel, physical and technical security measures in accordance with relevant laws and company rules of Service Provider.
  • (5) In this service, Any data provided by User, including the personal information, will be transferred to Japan for the purpose of recovering our service from failures. If User wishes to withdraw your consent to the transfer of personal information to a foreign country, User must stop using this service or cancel this service.
  • (6) This Service cooperates with the services provided by the following companies. If User use functions related to each service, data provided by User may be processed by one or all of these companies.
    Company name Head Office
    Adobe Inc. Virginia, U.S.
    The User is solely responsible and liable for implementing appropriate measures in accordance with any applicable privacy laws and regulations where this Service is provided.
  • (7) Service Provider shall be able to change or terminate specifications of the Services or portions of the content of the Services provided without the consent of User for the purpose of improving the features or responding to the emergence of new attack methods such as unauthorized attacks and viruses.
  • (8) In addition to the privacy policy provided to user in accordance with Article 20, Clause 3, the User is deemed to agree to the implementation of the following matters by the service providers and FUJIFILM Business Innovation.
    (a) The User agrees that the Service Provider may maintain a log of the User’s usage of the Services, for purposes of enhancing the Services or Service level.
    (b) For the purpose of recovering our service from failures, the usage logs including document data when the User uses our service are store for a period of time.
    (c) Any personal data provided by User to FUJIFILM Business Innovation and its subsidiaries in course of or for the purposes of providing User the Service, technical support, software maintenance or the like may be processed to China where FUJIFILM Business Innovation and its subsidiaries are located.
  • (9) This Service is provided only for Users in Taiwan. Those who are not in the area cannot use Service.
  • (10) The following governs the redistribution of font software included in this Service ("Font Software").
    (a) User must not embed Font Software in documents that are distributed in exchange for any form of compensation. (For example, User must not embed Font Software in electronic documents that are provided to the public in exchange for a fee.)
  • (11) The following applies to the copyrights of font programs included in this Service. Font program copyrights are protected under the Copyright Act and international law.
    (a) The Yu Gothic and Yu Mincho fonts included in this Service are provided by JIYUKOBO Ltd., which owns the font program copyrights.
    (b) The BIZ UD Gothic, BIZ UD Mincho and UD Digi Kyokasho fonts included in this Service are provided by Morisawa Inc., which owns the font program copyrights.
    (c) The font program copyrights related to Adobe PDF Converter Pro SDK and PDF included in this Service belong to Adobe Inc. or its suppliers.
    (d) The font program copyrights related to Monotype included in this Service belong to Monotype Imaging Inc. or its suppliers.

Monotype is a registered trademark of Monotype Imaging Inc.

Adobe is registered trademarks of Adobe Inc. in the United States and/or other countries.

Supplementary Provisions

Established on 1st December 2024